Who we are
Hexa Media ([Registered business name], "we", "us", or "our") is a studio based in Toronto, Ontario, Canada that builds websites and provides local search and lead-follow-up services for contractors and local businesses across the GTA. This policy explains what personal information we collect throughhexamedia.ca, why we collect it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
Information you give us
When you contact us or book a call, you may provide your name, email address, phone number, business details, and anything you include in your message. Calls are scheduled through our booking tool (Cal.com), which collects the details you enter to set up the meeting.
Information collected automatically
Like most websites, our hosting provider records basic technical data such as your IP address, browser type, and the pages you visit, for security and to keep the site running. We also use a limited cookie set by our booking tool — see ourCookie Policy for details.
How we use your information
- To respond to your enquiries and schedule and hold calls.
- To provide, and where relevant deliver, the services you ask us about.
- To keep the website secure and working properly.
- To meet our legal and record-keeping obligations.
We rely on your consent to collect and use your information for these purposes. By contacting us or booking a call, you consent to this use. You can withdraw your consent at any time (see Your choices and rights below), though it may limit our ability to work with you.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate, and only as needed:
- Cal.com — scheduling and managing bookings.
- Vercel — website hosting and delivery.
- Our email provider — to receive and reply to your messages.
These providers may process data outside Canada, and that data may be subject to the laws of the country where it is held. We may also disclose information if required by law.
How long we keep it
We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymize it.
How we protect it
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to keep your data safe.
Your choices and rights
Under PIPEDA, you may:
- Ask what personal information we hold about you and request a copy.
- Ask us to correct information that is inaccurate or incomplete.
- Withdraw your consent or ask us to delete your information.
To make a request, email us athello@hexamedia.ca. We may need to verify your identity first.
Links to other sites
Our site may link to third-party websites we do not control. This policy does not cover their practices — please review their privacy policies.
Children
Our site and services are meant for businesses and are not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Significant changes will be reflected on this page.
Contact us
Questions or requests about your privacy? Emailhello@hexamedia.ca. If you are not satisfied with our response, you can contact theOffice of the Privacy Commissioner of Canada.